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Fraud Awareness
Stay alert to trending fraud tactics!

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Scam and Fraud Protection

Help keep your account safe

Report a Scam

Help Prevent Potential Scams

At Tyndall, your security is our top priority, and this page is a vital resource for maintaining a safe digital environment. We want to empower you to actively participate in safeguarding your personal information by becoming aware of and reporting potential scams. By reporting, you contribute to a more secure online community. Reporting not only helps protect your information but also strengthens the overall safety of all Tyndall members. Whether it's a phishing email, a suspicious text message, or a fake website designed to deceive, our security team is dedicated to investigating and addressing each report. 

How to Spot Scams

Phishing Emails

Be cautious of emails claiming to be from Tyndall that ask for personal information or direct you to unfamiliar websites. Remember, Tyndall will NEVER reach out to ask for your personal information.

  1. The sender's email may look wrong or slightly off.
  2. Look for misspellings in text and links. 
  3. The email creates a sense of urgency.

 

Phishing Email Example


Spoofing Calls

Scammers claiming to be from Tyndall will try to trick you into giving them your passwords, Social Security number, or other sensitive information to get access to your accounts or steal your identity over the phone. Remember, Tyndall will NEVER reach out to ask for your personal, credit card, or account information over the phone. 

Fake Social Media Profiles and Ads

Watch out for profiles impersonating Tyndall on social media platforms, especially those requesting personal details or financial information.

  1. They advertise promotions that are too good to be true.
  2. Look for the amount of likes and followers.

 

Fake Social Media Profile Example

Counterfeit Websites

Ensure the URL is correct and secure (https://) before entering any personal information on a website. The URL may look wrong or slightly off.

 

Fake Website URL Example
Safety Tips
  • Only use apps and websites you trust
  • Avoid using public wifi if you need to check your accounts on the go–use your phone data instead
  • If you're not expecting a call from Tyndall, don't answer the phone 
  • Let unknown numbers go to voicemail
  • Hang up and block the number if you do end up on the phone with a scammer
  • Tyndall will NEVER reach out to ask for your personal, credit card, or account information over the phone
  • Check for misspellings in text and links
  • Use protected payment methods
  • Check for misspellings in text and links
  • Keep your phone up to date and consider installing anti-malware software
  • Use multi-factor authentication on your accounts
  • Monitor your statements and look for any unauthorized charges
  • Set up alerts to notify you any time your card is used.
  • NEVER use your email, date of birth, or last 4 of your social security number in usernames or passwords
Report Fraud
To report a threat, please include any relevant details such as screenshots, URLs, and the date and time of the incident. Email your report to our security team at security@tyndall.org, and we will investigate promptly.
Privacy Assurance
Your privacy is important to us. All reports are confidential and used solely for improving our security measures.
How We Protect You
  • Reimbursement for Fraudulent Credit Card Transaction: If you see an unauthorized charge, tell us immediately. We will work with you to investigate and reimburse you if the charge is unauthorized.
  • Secure Technology: Use your phone's biometric setting. Our app supports Face ID/Touch ID for quick and secure account access.
  • Account Monitoring: You can monitor transactions, manage alerts, turn your card on or off, and more with our Tyndall Cards app and Online Banking.

Find more of the Latest Scams and Fraud

If it seems too good to be true, it probably is.

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