Past Due Payment Options
We have multiple easy options for you to make a payment.
Tyndall has multiple convenient ways for you to pay your past-due Tyndall loan.
You can do your banking from almost anywhere. You can log into online banking and transfer between accounts, set up external transfers, use our Web Payments Center, or log into your Tyndall Mobile app to make payments quickly. If your loan is not past due yet, but you need help, you have options. We offer 2 skip payments year-round and options for deferments. If you are not currently in a situation with a past due loan, but are worried you may be, you can call 850-769-9999 and discuss your options.
Payment Options and How To
How to make a Payment from another Institution
- Web Payments Center - Please note that there is a convenience fee of $5.00 per payment. Payments typically post in 1-2 business days.
Make your payment, at your convenience, from anywhere you have Internet access. To use the Web Pay service, you must first create a profile on the Web Pay portal. You will need the following information handy:
- Your Tyndall member number and loan suffix
- Your 2-digit loan suffix can be found above the loan information on your account statement and in Online Banking, under the "Accounts" tab (01, 43, 64, etc.)
- The primary borrower's date of birth
- The last four digits of the primary borrower's SSN
- A valid email address
If you do not have these please call Member Service and they can help you with this.
Set up Recurring Pre-Authorized Payments
- Fill out and return this Authorization Agreement form via Secure Message or drop off in a branch
- The ACH form needs to be submitted 10 days in advance of the payment you are wanting to schedule and can ONLY be used for recurring payments and will post on the requested day.
- Through Online Banking - Log in to Online Banking at your convenience, 24/7.
Then: - Navigate to "Tools," then "Forms"
- Complete the Recurring ACH Request Form to set up an automated payment from another financial institution
- You will receive an email to sign the form
Transfer between Tyndall Accounts
- Log into Online Banking.
- Select Transfers then Create/Edit a transfer to transfer your loan payment from your checking or savings.
- You can schedule a one-time payment to process automatically on a particular date, or schedule a recurring payment to process automatically on a specific day each month
Online Banking Secure Chat
- Log into Online Banking.
- Select the two bubble chat icon located in the top area (located beside "Help, Display, and Signout).
- You will then be able to initiate a conversation with a Tyndall employee.
By Phone
Asset Resolutions
- 1-850-747-4044 Ext: 8469 8:00 a.m. to 5:30 p.m. (central) Monday - Friday
Contact Center
- 1-850-769-9999 8:30 a.m. to 5:00 p.m. (central) Monday - Friday
Branches Available for Payment
And Tyndall Mailing Address
| 23rd Street Branch 909 East 23rd St, Panama City, FL 32405 Hours: Mon-Fri 9 am- 4:30 pm Drive-Up: Mon-Fri 9 am - 5:00 pm Sat 9 am - 12 pm | Marianna Branch |
| Parker Branch 838 S. Tyndall Parkway, Panama City, FL 32404 Hours: Mon-Fri 9 am- 2 pm Drive-Up: Mon-Fri 9 am - 5:00 pm | Port St Joe Branch 501 Cecil G. Costin, Sr. Boulevard, Port St. Joe, FL 32456 4674 W. Main Street, Dothan, AL 36305 Hours: Mon-Fri 9 am- 2 pm (EST) Drive-Up: Mon-Thurs 9 am - 4:30 pm Fri 9 am - 5 pm (EST) |
| Panama City Beach Branch 11350 Panama City Beach Parkway, Panama City Beach, FL 32407 Hours: Mon-Fri 9 am- 4:30 pm Drive-Up: Mon-Fri 9 am - 5:00 pm | Dothan West Branch 4674 W. Main Street, Dothan, AL 36305 Hours: Mon-Fri 9 am- 2 pm Drive-Up: Mon-Thurs 9 am - 4:30 pm Fri 9 am - 5 pm |
| Spanish Fort Branch 6470-A Spanish Fort Blvd, Spanish Fort, AL Hours: Mon-Fri 9 am- 4:30 pm Drive-Up: Mon-Thurs 9 am - 4:30 pm Fri 9 am - 5 pm | Lynn Haven Drive-Up |
Mail Address - USPS:
Tyndall Federal Credit Union
C/O (Employees name or Department Name)
P.O. Box 59760 Panama City, FL 32412-0760