Frequently Asked Questions about Tyndall Membership

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Banks are in the business of making money for a specific group of stockholders. Their goal is to make a significant profit for that group, and they hire a paid board of directors to ensure that the bank is run profitably. They are focused on what is best for their investors, not their depositors. In contrast, credit unions are not-for-profit financial institutions. Every member in the credit union is an owner, so any profit made by a credit union is returned to its members in the form of lower interest rates on loans, higher deposit rates, and lower fees. Each credit union is run by an all-volunteer board of directors, whose goal is to serve their members, not a group of stockholders.

Yes. Your deposits are insured to at least $250,000 by the National Credit Union Administration (NCUA), a U.S. government agency.

A credit union is a not-for-profit financial institution formed by a group of people who have a common bond. You must qualify for membership in a credit union by showing that you share that common bond with the other members of the credit union. Members pool their money together to provide loans, deposit products, and services to each other. Any profit earned by the credit union is put directly back into the “pool” of funds so that the credit union can keep fees and loan rates low, while paying the best possible rates on deposits.

Tyndall has a long, strong history of proudly serving its members since 1956. We can confidently say that we stand as one of the strongest financial institutions in the nation, with over $1.9 billion in assets and over 114,000 members worldwide. Our mission and our commitment is a focus on integrity, service, and excellence. This occurs in many forms, from offering better rates on loans and savings, to low or no fees on services, conveniences that make banking simple, and guidance that helps members better manage their daily finances.

Membership is open to you if you work for or belong to any of the groups shown in our Field of Membership. The Field of Membership includes our core military and government (local, city & state) groups, as well as many companies in the Panhandle area of Florida and in Alabama.

In addition, you may be eligible for membership if you live, work, worship, or go to school in Bay, Gulf, Walton, Jackson, Leon, Okaloosa, Franklin, Calhoun, Holmes, or Washington Counties in Florida, or in Houston, Baldwin, or Mobile Counties in Alabama.

Find out if you're eligible by reviewing our Field of Membership.

Absolutely not. Once you are a member of Tyndall, you're always a valuable part of our credit union family. Even if you move out of the area or leave your current employer, you remain a member until your account is closed. We offer free, convenient services such as Online Banking, Mobile apps, GENIE24 (our telephone access system), Mobile Banking, Mobile Deposit, and the Call Center to allow you to do your banking any time of the day, from anywhere in the world.

Immediate family members of anyone in the Tyndall Federal Credit Union Field of Membership are eligible to join us, regardless of where they live. Immediate family members include your spouse, child, sibling, parent, grandparent, grandchild, stepparent, stepchild, step sibling, and adoptive relations. For example, if your sister lives in Wyoming and is looking for a new car at a great rate, recommend that she apply for her loan at Tyndall; she qualifies for membership because of her relationship to YOU.

In addition to your family members, members of your household are eligible for membership, whether or not they are related to you. A household member includes any permanent household member living in the same residence and maintaining a single economic unit. Sorry, but this does not include people who live temporarily in a residence (visitors), fraternities, sororities, apartment/condo complexes, or boarding houses.

At Tyndall Federal Credit Union, we don't have customers, we have members. In fact, we have member-owners. When you open your initial share account, you become an owner of Tyndall, which allows you access to the many convenient products and services that we offer. We strive to regularly give back to our members in the form of lower fees, lower loan rates, and higher deposit rates. Join us and you will soon see the value of being a member.

Credit unions are not-for-profit financial institutions that are made up of one or more groups of people who have a common bond. The Field of Membership is simply a description of the various common bonds that may be used to establish membership eligibility. For example, you may have a common bond with others in the credit union based on your employer, the community in which you live, or the school you attend. Membership is restricted to specific groups because a credit union is a financial cooperative; members pool their funds to provide financial products and services to each other, with all profits going back into the cooperative.

It’s easy. Just visit one of our branches and speak with a Financial Service Representative. Don’t live near a branch? You may apply for membership online, or you may contact our Call Center at 850-769-9999 (888-896-3255, toll-free).

Two forms of identification are required to open a new membership. 

Accepted Forms of Primary ID:

  • Current and unexpired Driver’s License
  • Current and unexpired State Issued ID
  • Current and unexpired US Passport

Note:  If address on provided identification is not in the membership area, a copy of a lease, utility bill or other proof of residence will be required.

Accepted Forms of Secondary ID: 

  • Current and unexpired US Military ID
  • Social Security Card
  • Insurance Card
  • Student ID Card
  • Utility Bill
  • Birth Certificate
  • Property Tax Bill
  • Firearm License
  • Voter Registration Card
  • Organizational Membership Card

Yes. To open your Regular Share (Savings) account and establish your membership with Tyndall, we require an initial minimum deposit of $6 ($5 is your required share in the credit union, and $1 is a one-time membership fee). You must provide us with your Social Security Number and a photocopy of two forms of identification, one of which must be a primary ID with your photo and signature. That may be your U.S. driver's license; U.S. military or dependent ID; passport; or ID card issued by federal, state, or local government.

Once your savings account is open, you may take advantage of all of our products and services. Your savings account, with the required $5 minimum balance, must remain open in order to maintain your membership.

There is no waiting period. Once your account is opened, you can open a checking account or apply for a loan right away. In fact, most people do them at the same time.