Tyndall Rewards Frequently Asked Questions

If you have a Tyndall card that earns rewards, you are already enrolled! Simply log in to your Online Banking profile, select Accounts and then select "Tyndall Card Rewards" to to see your earnings.

Qualifying purchases are purchases made through the “credit” option, or Visa® network, and EXCLUDE cash advances, balance transfers and “debit” or PIN-network purchases. Merchandise returns or refunds will also adjust the points earned for a purchase.

Simply log in to your Online Banking profile, select Accounts and then select "Tyndall Card Rewards". From there, you can see how many points you have earned and all of your redemption options!

There are three ways you can redeem your points:

1. Online – Log in to your Online Banking profile, select Accounts and then select "Tyndall Card Rewards" to redeem your points.

2. Mail – Complete a Rewards Request and mail it to Reward Headquarters, 1620 Bond Street, Naperville, IL 60563.

3. Phone – To place an order by phone, please contact the Rewards Service Center at 888-811-0832.

Your Rewards points total will be updated on your account weekly. Check it out every week, and watch how your points add up! Please note that the points shown on your Tyndall Rewards account are listed by day, not by transaction.

Your points will expire three years from the transaction date.

Your points are automatically “householded”. That means that all of your accounts that have the same primary member number are linked together under a master rewards account in order for you to see your entire points balance. If you would like to see your earnings on each individual card, you can do so by visiting your Tyndall Rewards profile through Online Banking.

You can contact the 24-hour rewards support line at 888-811-0832.