Storm Information

Many of you have years of experience in how to get your home, family, and pets ready when a storm is headed your way. But, do you know how to prepare when it comes to your finances? Check your emergency plan for these important items:

  • Emergency cash. During an emergency, ATMs throughout the projected storm path will often dispense a limited amount of money per day. Consider your need for emergency cash - will you have enough cash to pay for immediate needs? Plan ahead and withdraw emergency cash early.

    Remember - in addition to Tyndall ATMs, you may also use Publix Presto! ATMs and AllPoint ATMs, surcharge-free, when you use your Tyndall credit or debit card. Find the surcharge-free ATM nearest you.

    Find a Branch/ATM

    You may also use Tyndall's Mobile app to locate branches and ATMs.

  • Branch locations. All of Tyndall's branch locations continue to operate until they must be closed for storm preparation and employee safety. They re-open for business as soon as possible once the threat has passed. Please check our website for the most up-to-date information regarding branch operations, including information regarding which branches are open, which ones may be closed, any special operating hours that may be in effect, etc.

  • Electronic Access. Be ready to bank anywhere…anytime. By enrolling in Tyndall’s e-Services ahead of the storm, you can quickly and easily access your funds wherever you are—even if you need to evacuate for a storm. Take full advantage of e-Services like Mobile Deposit, Online Banking, Bill Pay, and more!

  • Download the MobiMoney app for your Tyndall cards. Credit and debit card control can be extremely important in a storm. The MobiMoney app allows you to turn your card on and off, get instant alerts on your smartphone, set merchant preferences and threshold amounts, and limit usage based on location. If you are traveling during the storm, using the Location Controls feature can ensure that your card only works in your current location.

  • Keep your financial information in a secure place. Keep a record of your account and billing information (for your financial institution, utilities, credit cards, investments, etc.) in a secure place. This information may come in handy in case of emergency. Remember, your bills will still be due, even if you have to evacuate for a storm. You may not have access to your mail to remind you, so you should have the information available.

    If you have not already enrolled in Tyndall's free Bill Pay service, this would be a great time to do that. Once you enter all of your billing information in the secure online system, you can access it and pay your bills from wherever you are - on your mobile phone, laptop, or PC.

  • Keep your important documents secure. Protect birth certificates, social security cards, wills, durable powers of attorney, insurance cards and policies, medical records and medications, marriage certificates, special photos, your pet's shot records, etc...all of your valuable documents. Store them in a secure location, where they are unlikely to be damaged by water, wind, etc. That way if your home is flooded or destroyed, you aren’t searching for your papers in the wreckage.

  • Back up critical information. It’s a good idea to scan important documents and keep a copy with you or at a separate location outside the storm area.

  • Tyndall Credit Card. Your Tyndall credit card can serve as the extra "cash" you may need during the preparation or evacuation process. Because access to cash at ATMs may be limited during a storm, it is important to have at least one credit card with you to cover travel expenses; be sure that you have plenty of credit available on the card(s).

  • Keep your contact information up-to-date at Tyndall. Make sure we have your current address, email address, and phone numbers so that you will receive pertinent correspondence regarding your membership, your account(s), and the credit union.

    To update your contact information, simply log into Online Banking and click on the "My Profile" link at the top of the page. You may also "Chat" with us through Online Banking, or visit one of our branches and speak with a Representative.

  • Fraud & Scams. During times of natural disasters, the crooks seem to come from everywhere to prey on unsuspecting victims. Protect yourself.

    • Be sure that you have your personal documents and financial records stored in a safe, secure location. You do not want them exposed in the event there is damage to your home.

    • Log into Online Banking regularly to keep an eye on your account information. If you notice unusual activity on your account, report it immediately so we can take steps to protect your account.

    • Do not provide your account or personal information to anyone unless you initiated the contact and you are certain you are speaking with the correct person. In times of disasters, scammers pretend to be insurance agents, contractors, government representatives, etc., in the hope that you will trust them and give them your information. Be extremely cautious.

    For more information about keeping your financial information secure, click here.