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Skip-A-Payment

Skip your Tyndall Loan Payment through Online Banking

Best of all, there's no catch

Our Skip-a-Payment program is offered year round and only can be done through Online Banking. This means you can skip any of your eligible loans up to 2x per calendar year!*

  • Offered year round
  • No fee
  • No penalties
  • No paperwork
  • No damage to your credit score

Submit your Skip-a-Payment easily through Online Banking

Watch our video or view a PDF with step-by-step instructions.

Skip-a-payment Frequently Asked Questions

How do I skip a payment?

You can submit a Skip-a-Payment through Online Banking. Follow this tutorial video or view a PDF with step-by-step instructions.

How many times per year can I skip a payment?

Twice.

Can my Skip-a-Payment be processed by the Call Center?

No, all Skip-a-Payments must be processed through Online Banking. For more information, watch our instructional skip-a-pay video.

Are there any restrictions for a Skip-a-Payment?

Your loan cannot be past due and your first payment must have been made. You can only submit a Skip-a-Payment up to 2 times per year, even though we offer it year round.

If you have applied and were approved for a loan deferment, please note, this counts in the total amount of payments that can be skipped per year.

If you are paid ahead on your loan, you may be ineligible.

Is there a fee to skip a payment?

No. There is NO FEE to use Skip-a-Payment at Tyndall!

Which loan payments can I skip?

You may skip your Tyndall loan payment on the following types of loans:

  • Auto
  • Credit Card
  • Boat
  • Motorcycle
  • RV
  • Personal Signature
  • Line of Credit

    • Note, you must have made the previous month's payment before skipping a payment.

Why don't I see my loan that I want to skip?

You may not see your loan because of one of the following reasons:

  • Loans are ineligible to skip if your due date is in 10 days or less.
  • In order to allow time for processing this deadline is enforced.
  • If you are already past this deadline, please make your payment and you can skip the next month.
  • If this is your first loan payment, the loan payment is ineligible to be skipped. In addition, your loan must have been booked 46 or more days ago.
  • Please make your payment and you can skip the next month.
  • If you booked your loan under a 90 Days No Payments promotion, the loan is ineligible to be skipped until after the 12 payments have been made.

Some loan types are ineligible to be skipped. Those loans are as follows:

  • Real Estate Loans
  • Home Equity and HELOC Loans
  • Mobile Home Loans
  • Workout Loans
  • Courtesy Pay Loans
  • Credit Builder Loans
  • If your loan payment is paid too far ahead, the loan is ineligible to be skipped due to regulatory limitations.
  • If you just skipped your loan payment, you will not see the loan eligible for a consecutive Skip-a-Payment until the due date has advanced.

Come back tomorrow and try again.

If you have applied and were approved for a loan deferment, please note, this counts in the total amount of payments that can be skipped per year.

If you have a bankruptcy on record, the loan is ineligible to be skipped. Your accounts and loans must be in good standing.

How do I know if my Skip-a-Payment has been approved?

To confirm your Skip-a-Payment request has been approved and processed, log in to Online Banking and check that your due date has advanced. Please allow up to 3 business days to receive your confirmation email.

If there is a problem with your Skip-a-Payment request, we will reach out to you via email.

What do I need to do about automatic payments if I skipped my loan payment?

If you have your loan payment set up to pay by ACH from another financial institution, you will be responsible to contact the other financial institution to adjust your next due date.

If you have a scheduled transfer or scheduled bill payment set up, you will be responsible to adjust your next payment date as applicable.

What if I do not want to use Online Banking to submit my Skip-a-Payment?

Our Skip-a-Payment process is handled 100% through Online Banking. If you want to skip your payment, you must submit a Skip-a-Payment in Online Banking. If you are not registered, please follow these instructions to sign up for Online Banking.

Need additional assistance with Skip-a-Payment?

All Skip-a-Payments must be processed through Online Banking.


*Excluding Real Estate, Home Equity and HELOC, Mobile Home Loans, Workout Loans, Courtesy Pay Loans and Credit Builder Loans. Offer subject to approval. All loans must be current to qualify. Must have made the previous month's payment before skipping a payment. A loan’s first payment is not eligible for Skip-a-Payment. If you choose to skip a payment, interest will continue to accrue on your loan and it will take longer to repay the loan. On each eligible Tyndall loan, you may only skip a loan payment two (2) times per year, even though the Skip-a-Payment program is offered year-round. If you booked your loan under a 90 Days No Payments promotion, the loan is ineligible to be skipped until after the initial 12 payments have been made. If you have elected GAP coverage, you may only skip a payment six (6) times per contract. Your accounts and loans must be in good standing in order for you to be eligible for the Skip-a-Payment program. Membership may not show a bankruptcy on file. Membership required; NO membership fee applies.