There are several different ways to keep in touch with us.

Telephone

850-769-9999

GENIE24: (850) 747-4200
Call Center: 850-747-4300
Toll-free: 888-896-3255
Call Center Fax: 850-747-4215

Lending Center (Direct Dial): 850-747-4321
Toll-free: 877-747-4321

Tyndall e-Banking:  850-873-3600
Toll-free: 888-896-3255, Option 5

Report a Lost/Stolen VISA Card or Check Card:
During business hours: 850-769-9999, Option 2
After business hours: 1-800-VISA911 (1-800-847-2911)

Overseas toll-free: 800-342-1679 (AT&T Access Number required). For more information on AT&T Direct® Service, including Country Access Numbers, click here.

Korea/Southeast Asia toll-free: 00798-14-800-7937

TDD: (850) 747-4214

Mailing Address

P.O. Box 59760
Panama City, FL 32412-0760

Other Useful Information and Contact Numbers

  • TFCU's Routing Number: 263183175
  • Tyndall Federal Credit Union ATMs - To report a problem with an ATM after business hours, please call (850) 769-9999, ext. 181 and leave a message.
  • VISA® Dispute Form (pdf) - If you believe that an entry on your Visa® statement is wrong, or if you need more information about a transaction, please complete this form and fax it to Tyndall Federal Credit Union, Attn: Visa Department at 850-784-1377.  Or, you may mail it to Tyndall Federal Credit Union, Attn: Visa Department, P.O. Box 59760, Panama City, FL 32402-1760. You must contact Tyndall Federal Credit Union with all required information no later than 60 days after we sent you the first statement on which the disputed transaction appeared.
  • If you are clicking on a link on TFCU's site and it does not work, try holding down the Ctrl key on your keyboard while you click on the link.  This temporarily disables your pop-up blocker, which may be interfering with the link.
  • Have you moved recently? It is very important that you let Tyndall know of any changes in your address or other personal information. If you have changed your address, name, phone number, etc., please remember to update your personal information with your Credit Union as soon as possible.  You may call us, visit one of our branch locations or update your information (address and phone number) through Online Banking.
  • Also, when you request that the information be updated on our records, remember to update the information on all accounts you may have with Tyndall Federal - your IRA, your children's accounts, your business account, your Trust account, etc.